Frequesntly Aked Questions – Shipping & Tracking
What is Average Delivery Time?
Below are average delivery time for different Zones & Countries:
| Zone | Transit Time | Carrier |
| South Asia & India | 3 to 5 working days | Bluedart/Delhivery/DTDC |
| Australia | 4 to 6 workig days | DHL Express |
| USA & Canada | 4 to 7 working days | DHL |
| Middle East & Arab | 4 to 7 working days | DHL |
| UK & Europe | 4 to 6 workig days | DHL |
| Singapore/Malasiya | 3 to 5 working days | DHL |
When will I Receive Tracking Details?
Once order is placed, we try our best to dispatch orders within 24 hours (excluding sunday and national holidays). Tracking link/details are generated as soon as order is scheduled for pickup.
How can I Track My Orders?
Tracking updates will be shared on the email and contact number customer has provided while placing the order.
Do I have to Pay Custom Duty?
While some countries do not charge custom duty for invoices less that a certain value, some countries do levy custom duty charges on all international shipments.
- There is no custom duty applicable for US customers on orders below USD 800.
You can find more information about custom charges here:
Will I Receive Tracking Updates on My Message/Email?
At Kannauj Attar, we ensure to keep you updated about important tracking events. However, we also try that your inbox is not spammed by sending you all unnecessary tracking updates.
What If I am not able to track my order?
We would love to assist you with your order status and provide you the detailed information about your shipment. Please drop an email to [email protected]