Frequesntly Aked Questions  – Shipping & Tracking

What is Average Delivery Time?

Below are average delivery time for different Zones & Countries:

Zone Transit Time Carrier
South Asia & India 3 to 5 working days Bluedart/Delhivery/DTDC
Australia 4 to 6 workig days DHL  Express
USA & Canada 4 to 7 working days DHL 
Middle East & Arab 4 to 7 working days DHL
UK & Europe 4 to 6 workig days DHL
Singapore/Malasiya 3 to 5 working days DHL


When will I Receive Tracking Details?

Once order is placed, we try our best to dispatch orders within 24 hours (excluding sunday and national holidays). Tracking link/details are generated as soon as order is scheduled for pickup. 

How can I Track My Orders?

Tracking updates will be shared on the email and contact number customer has provided while placing the order. 


Do I have to Pay Custom Duty?

While some countries do not charge custom duty for invoices less that a certain value, some countries do levy custom duty charges on all international shipments.

  • There is no custom duty applicable for US customers on orders below USD 800.

You can find more information about custom charges here:

Custom Duty for International Orders

Will I Receive Tracking Updates on My Message/Email?

At Kannauj Attar, we ensure to keep you updated about important tracking events. However, we also try that your inbox is not spammed by sending you all unnecessary tracking updates.

What If I am not able to track my order?

We would love to assist you with your order status and provide you the detailed information about your shipment. Please drop an email to [email protected]